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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shannen Norris

November 14, 2025

5  out of  5
rating by Shannen Norris
"I worked with Johnny and he was very helpful and got me the best deal ."
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Pierre Romulus

November 9, 2025

5  out of  5
rating by Pierre Romulus
"Thank you Johnny, for your outstanding service!!! I appreciate your patience, attention to detail and professionalism."
We responded:
"It’s great, Pierre, to hear that you had such a positive experience with Johnny! We're thrilled to know he provided you with the patience, attention to detail, and professionalism you deserve. I’ll make sure to pass on your words to him. We appreciate your trust in us for your insurance needs!"
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Susan Hyde

November 4, 2025

5  out of  5
rating by Susan Hyde
"Gillian was Wonderful and very knowledgeable, such a pleasure doing business with, thankyou."
We responded:
"I’m thrilled, Susan, to hear about your experience with Gillian! She's indeed a gem and we’re so lucky to have her on our team. I'll make sure to pass along your kind words to her. It’s always a pleasure having you with us at State Farm."
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Fred Graf

October 29, 2025

5  out of  5
rating by Fred Graf
"Haley Atkinson was very helpful and knowledgeable while explaining our insurance coverages. She answered all of our questions and made good suggestions with respect to changes to our coverages."
We responded:
"I'm thrilled, Fred, to hear about your positive experience with Haley! She is a gem and we're lucky to have her on our team. We take pride in making customers our clients feel informed and confident in their coverage choices. We appreciate your trust in us for your insurance needs!"
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Classic Car Ron

October 28, 2025

5  out of  5
rating by Classic Car Ron
"Gillian Sprague was very attentive to details, extremely professional and easy to communicate with. She is an asset to the State Farm Agency and corporate - Ron Mannarino"
We responded:
"I’m thrilled, Ron, to hear that your experience with Gillian was so positive. She's definitely a gem on our team, and it’s wonderful to know she made working with us a breeze for you. Your feedback means a lot, and I’ll be sure to pass on your compliments to her."
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Giovanni Casiraghi

October 23, 2025

5  out of  5
rating by Giovanni Casiraghi
"Very professional and attentive to your needs."
We responded:
"I really appreciate you taking the time to leave such a positive review, Giovanni! It's great to hear that you felt well taken care of. We appreciate your trust in us for your insurance needs!"
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Paul Hadas

October 1, 2025

5  out of  5
rating by Paul Hadas
"Johnny was a great help. Saved me $70 a month over progressive. Thanks"
We responded:
"I'm thrilled to hear that Johnny was able to help you save some money, Paul! It's always our goal to find the best solutions for our customers. Welcome to the State Farm family!"
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Michael Connors

September 26, 2025

5  out of  5
rating by Michael Connors
"I needed to replace a car on my policy and the service I received from Haley Atkinson at Michael Fernland's State Farm office (Ft Myers/Whiskey Creek) was prompt, courteous and professional. Great people, great office, great company."
We responded:
"Thank you, Michael! I'm thrilled to hear about your positive experience with Haley; I'll be sure to pass along your kind words. We strive to provide prompt and professional service, and it’s awesome to know we hit the mark!"
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Marisol Rodriguez

September 24, 2025

5  out of  5
rating by Marisol Rodriguez
"Johnny was absolutely amazing from start to finish! He didn’t just walk me through the process he made it simple, stress-free, and actually enjoyable. He took the time to explain every detail with so much clarity and patience that I never once felt rushed or unsure. It truly felt like he cared about me and not just another policy. His attentiveness and genuine concern for my needs made all the difference. After just one conversation, I had complete confidence in both him and the agency. I switched immediately, even after being with my old insurance for over five years, because I knew I was in better hands. If you want someone who goes above and beyond, Johnny is the person you need. I can’t recommend him enough—10 out of 10!"
We responded:
"I'm thrilled to hear about the fantastic experience you had with Johnny, Marisol. He truly has a knack for making the insurance process smooth and enjoyable! We’re so lucky to have him on our team. It's wonderful knowing you felt cared for and valued, exactly how we strive to treat every customers. Welcome to our State Farm family, and here's to many great years ahead with us!"
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robert Bieber

September 9, 2025

5  out of  5
rating by robert Bieber
"John made things very clear"
We responded:
"Thank you, Robert! We’re so glad to hear John was able to make everything clear and easy to understand; we'll be sure to pass along your kind words. We appreciate your trust in us for your insurance needs!"
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Marla Kreider

August 6, 2025

5  out of  5
rating by Marla Kreider
"This State Farm agency was able to get me substantial savings over my current insurance provider. John and Johnny were easy to do business with. I got home and auto bundled with one phone call. My insurance was activated the same day."
We responded:
"Thanks for the great review, Marla! We’re so glad John and Johnny could make things quick and easy—and save you money in the process! Welcome to our State Farm family!"
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239 Brekk

July 8, 2025

5  out of  5
rating by 239 Brekk
"Johnny was a great help and got me everything I needed for both my vehicles plus more, for less than half what I was paying previously at other companies"
We responded:
"I'm thrilled to hear that Johnny was able to hook you up with everything you needed for your vehicles and at such a fantastic rate! We're lucky to have him on our team. Thanks for trusting us with your insurance needs."
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Cesar Bacares

June 28, 2025

5  out of  5
rating by Cesar Bacares
"Best service and smooth process!"
We responded:
"Thank you, Cesar! We're so glad you had a smooth experience and received top-notch service. We appreciate your trust in us for your insurance! "
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Kim Yarbrough

June 6, 2025

5  out of  5
rating by Kim Yarbrough
"Very helpful, professional, thorough. Definitely recommend."
We responded:
"I'm thrilled to hear you found our services helpful and professional, Kim. It's always our aim to be as thorough as possible, so your feedback means a lot to us. Thanks for trusting us with your insurance needs!"
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timothy sanchez

June 3, 2025

5  out of  5
rating by timothy sanchez
"Thank you Fernland Ins and Fin Svcs Inc for going above and beyond for my wife and I. We really didn’t know how important our life insurance was until you explained and broke everything down to us, then also we got another free Quote for our auto insurance and come to find out that we were not covered properly. You saved us more money and better coverage. THERE’S MORE 😂 when I told Michael that our baseball Allstar team was doing a fundraising to get them to the State tournament, Michael’s company create a Quote 4 Cause baseball campaign so if your reading these before 6/9 Micheal is doing a $25 donation for every free quote. Just mention “QUOTE 4 CAUSE”"
We responded:
"Thank you, Timothy! We're so glad we could help you and your wife understand the value of your life and auto coverage—and even get you better protection while saving money! And we're especially proud to support your All-Star team with the Quote 4 Cause campaign. "
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David Wollenburg

May 19, 2025

5  out of  5
rating by David Wollenburg
"Wonderful experience"
We responded:
"Thank you, David! We’re glad to hear you had a wonderful experience. We appreciate your support and look forward to helping with your insurance needs."
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Bob Smolinski

May 1, 2025

5  out of  5
rating by Bob Smolinski
"Working with Johny was very pleasant experience answered all the questions and best part of saved us money, if your looking for insurance I would recommend looking here first thank you johny"
We responded:
"Thank you, Bob! We're glad to hear Johny made your experience a great one—and helped you save money too! We appreciate the recommendation and look forward to continuing to help with your insurance needs."
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Elizabeth R

April 13, 2025

5  out of  5
rating by Elizabeth R
"I recently switched over to State Farm because I was looking for better coverage, but did not want to spend more money. A good friend of mine referred me to Michael Fernland, and I am so grateful for this. Not only did I receive additional coverage, including Roadside assistance, Michael was able to save me 20%. He took the time to explain every detail and made the process easy. It's a refreshing change to find someone who is both professional with a personal touch. If you're looking for an insurance agent who goes above and beyond, then he is the one!"
We responded:
"Thanks so much, Elizabeth! I'm really glad I could help you find the coverage you needed while saving you some money along the way. It was a pleasure working with you; welcome to the State Farm family. "
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Andrea Carr

January 11, 2025

5  out of  5
rating by Andrea Carr
"Very helpful ☺️"
We responded:
"Thank you, Andrea, for the great review! We’re so glad we could be of help. Thank you for trusting us with your insurance needs—we truly appreciate your business!"
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Alan Aiton

October 3, 2024

5  out of  5
rating by Alan Aiton
"If your looking for someone that you can count on, someone with unsurpassed attention to the smallest details, and someone who is going to see your needs through, there is only one option. I've had the luxury of Mr. Fernlands services over the last 5 years and can say whole heartedly there is no better option available. Your search ends here, give him a call."
We responded:
"Your words made my day, Alan! Paying attention to the details that matter is a core value of mine and I'm glad it doesn't go unnoticed. I am grateful to work with people like you!"
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Janice Curtin

October 2, 2024

5  out of  5
rating by Janice Curtin
"Michael was fabulous. I had spent the last week looking for an insurance companies. So frustrating. Most of them just wanted my credit card without explaining my policy. When I called State Farm and Michael spoke with me. He took the time and he was so professional and understanding my confusion. He reassured me that this was a great policy for my needs. He offered me discounts that I was eligible for and others I will consider in the near future. I’m a new Stste Farm policy holder. Thank you Michael for Bering so kind, understanding and knowledgeable about State Farm Auto Insurance I felt so comfortable speaking with you. You made me understand fully about what I was buying and explaining everything. Thanks for being my Agent. Janice Curtin😊 C"
We responded:
"Hi, Janice. Thank you for the 5-Star review! I enjoyed our conversation, and I'm thrilled to have you as a Fernland State Farm policy holder. My Team and I are looking forward to serving you when its needed and discussing your multiple-line bundling discount options. We appreciate your business! Talk soon :) "
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Michael Rasdall

September 23, 2024

5  out of  5
rating by Michael Rasdall
"Michael’s work ethic and dedication are beyond reproach! In addition to focusing on the needs of his clients, he also is involved within the community. Whether through sponsoring or working directly with youth conducting baseball clinics, health initiatives, and leadership skills development, Michael cares about the families he serves. I highly recommend Michael and his Team for your family's insurance needs!"
We responded:
"Thank you for sharing this, Mike. I appreciate you advocating for my team and I. I hope you and Kim pulled through okay with Helene!! Stay safe, hope to talk soon! "
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Steve Wilmer (Steve Speaks)

September 3, 2024

5  out of  5
rating by Steve Wilmer (Steve Speaks)
"Professional! Knowledgeable! Integrity! Just a few important words that come to mind when I think of Mike! Insurance is too important to be left to the “cheapest” price. I want the “best”."
We responded:
"Thank you for sharing, Steve! I look forward to connecting with you again soon! "
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Amber Toth

September 1, 2024

5  out of  5
rating by Amber Toth
"Highly recommend working with Mike Fernland and all he does! He won’t just tell you what you need. He will educate you on the why, what, and how of it all. His passion to help others shines through his work."
We responded:
"Thank you, Amber! I appreciate you sharing this. Never hesitate to reach out, and please give Kyle my best! "
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Felix

August 31, 2024

5  out of  5
rating by Felix
"Having known Mike for over a decade, to experience Mr. Fernland settle into his title as a top Insurance agent has been great to witness. To watch him understand the service he is providing not to persuade others that he understands but to actually help. A leader with practical common sense would best describe Michael. These traits about Mike I'm outlining would bring about success to him and whatever he decided to persue and to whomever he assisted along the way. How great is it that I got to benefit from those qualities. The knowledge, the judgement and the focus to delivering the best product to who ever he is working with, are at the core of Mr. Fernland's character. This is what I believe places Mike not ahead, but alone in his own right."
We responded:
"Thank you for this, Felix! I appreciate your support and advocating for what we do here, why we do it, and the way we work with customers to accomplish it! #PayTheFee "